Quoted, mostly correctly.
A running collection of interviews, podcast appearances, and coverage from the trade press featuring Alan Nichol, Founder & CTO of Rasa. Included for the record, not for the ego. (Only mostly for the ego.)
Headshots, free to use.
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I feel like you’re probably the world’s expert on how [LLMs are] actually done in production.
Martin Casado · a16z PodcastJan 2025 ↗We believe Rasa is destined to be an iconic company and the leading provider of conversational AI infrastructure.
Martin Casado · a16zJun 2020 ↗Rasa’s open source tools are used by developers across JPMorgan Chase to build innovative conversational AI products.
Gill Haus · CIO, Consumer & Community Banking, JPMorgan ChaseDec 2021 ↗Featured on the AI speaker bench at Bank of America’s Global Markets Innovation Summit — 21 cities worldwide, alongside Microsoft, Google, MongoDB, and LangChain.
Anup Menon · Global Markets, Bank of AmericaNov 2025 ↗Rasa Open Source is an industry-standard framework for building conversational AI that allows developers to create sophisticated chatbots and voice assistants.
Vázquez et al. · Sensors2023 ↗The intent-based NLU approach is used by the major industry platforms for building chat- and voice-based dialogue systems like Rasa, Dialogflow, Microsoft LUIS, and IBM Watson.
arXiv:2402.122342024 ↗Intuitively one may imagine that frameworks by these large corporations would outperform open-source alternatives, but that is not the case.
Rasa NLU and Core aim to bridge the gap between research and application, bringing recent advances in machine learning to non-experts who want to implement conversational AI systems.
Alruily · Electronics (MDPI)2022 ↗In comparison with other frameworks, Rasa showed superiority in handling complex tasks like ticket booking by utilizing database interactions, API integrations, and reinforcement learning.
Statistical and neural network-based dialogue system toolkits and frameworks are heavily used in the academic and industrial research communities for implicit dialogue context management.
Rasa is utilized as the core framework for efficient management of dialogue — a reliable core upon which newer models like GPT-3.5 can be integrated.
Browne et al. · Electronics (MDPI)2024 ↗